• Choose other country to get service

    Why does the SSID not appear in the wireless network list?

    Follow the steps below to check the router settings.
    1) Check the WI-FI indicator is on.
    2) Log in to the Home page (refer to "How can I access the Home page?")
    3) Go to Device Settings > Wi-Fi Settings > SSID settings, make sure the SSID broadcast is turned on.
    Follow the steps below to check the terminal settings.
    1) Refresh the network list on your computer.
    2) Right-click Wireless Network Connection.
    3) Click Open network and sharing center.
    4) Select Wireless Management.
    5) Click the wireless network which is not being used, and delete/forget it fromthe network list.
    6) Click OK and restart your computer.
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