C635

TV Service

UAE

Sunday to Thursday: 10:00am - 18:00pm

Support Language: English

Email: eros.customer@erosgroup.ae

Phone: (+)971-4-2147777

Kuwait

Sunday-Thursday: 10:00am - 18:00pm

Support Language: English

Customer Service Hotline: +965-180-3535

Oman

Sunday-Thursday: 10:00am -18:00pm

Support Language: Arabic & English

Email: rajendran@genetco.net

Phone: 96880070004

Way No:- 2621, Bldg No :- 1730. Opp to Visa Medical Center, Darsait, Muscat

Qatar

Sunday-Thursday: 7:30am - 17:00pm

Support Language: Arabic & English

Email: HAED.Service@mannai.com.qa

Phone: +974-44600002/974-44076531/974-44076536/9744407653

GPS Location: 25.215573,51.435923

Bahrain

Sunday-Thursday: 10:00am - 18:00pm

Support Language: Arabic & English

Email: customercare@mastertechbh.com

Phone: 97316161234

Building : 551, Road : 110, Block : 601, Entrance : 3, Sitra Industrial Area, BAHRAIN.

Yemen

Saturday-Thursday: 8:30am - 13:00pm ; 16:00pm - 21:00pm

Support Language: Arabic & English

Email: INFO@ALKHOLANY.COM

Phone: 00967-772510080

Company Address: Alkholany trading,Sanaa street,Hodeidah ,Republic of yemen

C635

FAQ

What can I do if there is no video after turning on the TV?

How to reset the TV to the factory default settings?

What can I do if the TV has no power at all?

What can I do if the TV screen is black and no audio but the backlight of the TV is on?

What can I do if the TV keeps restart/power on and off always?

What can I do if the TV cannot start up successfully from the standby status?

Can I use the streaming box with the LETOU - ��Ͷ TV together?

Can I customize the home screen of the TV?

How can I change the language of the LETOU - ��Ͷ TV?

How can I set up the Screensaver on the LETOU - ��Ͷ TV?

What can I do if the TV remote does not work properly?

How can I change the status of the LED light on the TV?

How can I set up the captions for the video?

How can I connect the computer/PC to the LETOU - ��Ͷ TV?

How can I connect the sound bar to the TV?

Where can I purchase the accessories?

How can I use the AV receivers with the LETOU - ��Ͷ TV together?

How can I set up the Date & Time on the LETOU - ��Ͷ TV?

How can I change the settings of the virtual keyboard on the LETOU - ��Ͷ TV?

How can I set up Parental Control on the LETOU - ��Ͷ TV?

What can I do if the headset/headphone does not work properly with the LETOU - ��Ͷ TV?

Can I clear my current channel list?

How can I connect the Cable/Satellite box to the LETOU - ��Ͷ TV?

How can I adjust the clicking sound of the menu on the LETOU - ��Ͷ TV?

What can I do if the TV has a light leakage?

Can I install the APP that did not downloaded from Google Play?

What can I do if the initial setup of the TV is failed?

How can I turn on the sleep timer of the LETOU - ��Ͷ TV screen?

What can I do if the TV has a horizontal line?

What can I do if the TV has cross lines issue?

How can I set up the picture preference on the LETOU - ��Ͷ TV?

How to create Google account in LETOU - ��Ͷ Android TV?

How can I get the Program Preview of the channels?

How can I configure the Audio settings on the LETOU - ��Ͷ TV?

How to scan the channel for my TV?

How can I check the network status and the network settings on the LETOU - ��Ͷ TV?

Can I connect the Game console, such as the XBOX and the PlayStation, to the LETOU - ��Ͷ TV?

Can I play the video from the USB drive on the TV?

Can I connect the DVD Player/BluRay Player/DVR/VCR to the LETOU - ��Ͷ TV?

What can I do if the video keeps flickering?

What can I do if the video is distorted on the TV?

What can I do if I have an issue to login YouTube account on the TV?

What can I do if the audio is abnormal when using the Headphone OUT port?

What can I do if the color of the video is abnormal?

What can I do if the TV has a snowy picture?

What can I do if the TV cannot detect my wifi network?

What can I do if the video has a horizontal/vertical/cross lines/bars?

What is the difference between the smart TV and the Android TV?

What can I do if the TV cannot connect to the 5GHz band wifi network successfully?

What can I do if the TV has an intermittent black screen issue?

What can I do if the TV has a crosstalk issue?

What can I do if the TV screen is black and the backlight is not on but there is audio?

What can I do if the TV has a noise video issue?

What is the purpose of the HDMI ports on the TV?

What can I do if the TV's application works slowly?

What is the purpose of the USB port on the TV?

What can I do if the TV has a dead pixel or dark pixel issue?

What can I do if the TV has no video from all sources?

What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?

Can I download and install Skype on the TV?

What can I do if the TV has a dirty screen effect issue?

What format can I play the audio on the TV through the USB drive?

How can I update the software of the TV?

Does LETOU - ��Ͷ TV support the Dolby Vision?

What can I do if there is no wifi network detected on the TV?

What can I do if the video is abnormal when using the HDMI IN port?

Can I stream channel from my mobile devices to the LETOU - ��Ͷ TV?

What can I do if the audio/video cannot play properly on the TV via the USB drive?

How many bandwidths does TV require that Netflix could play videos fluently?

What can I do if the audio is abnormal when using the SPDIF Audio OUT port?

What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

What can I do if the volume is very low from the soundbar?

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

Does LETOU - ��Ͷ TV support the Auto Volume Control function?

Can I connect PS4 or Switch to the TV?

How to update the application on the TV?

What can I do if the TV stays on the startup screen?

What can I do if the audio is abnormal when using the Multiple Inputs/Outputs port?